You have 30 days from the day that you receive your item to submit a return ticket in the returns center. You can do this by clicking the Returns link in the footer of the page or by going to https://return.clicksit.com/shop/yourstarpet.
Your refund will be credited to your original payment method as soon as we receive and process your return. This can take 2-3 days after receiving your item. If you used a credit or debit card for your original payment it will take 3-5 business days for your refund to credit to your account after authorization. If you used PayPal or Amazon Pay you should receive your refund 1-2 business days after authorization.